Contact information

Contact Information

If you have any questions about your order, shipping, returns, refunds, or our products, please contact us using the information below.

Customer Support Email: hoannbh01@gmail.com

CozyLoop Handmade

Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM

We usually respond within 24–48 business hours.

When contacting us about an order, please include your order number, full name, and the email address used at checkout so we can assist you faster.

For return or refund requests, please contact us before sending any item back.